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Industries · E-commerce · Cross-Border & International

CFO services for cross-border and international sellers.

Every new market adds a currency, a tax regime, a duty schedule, and a different marketplace fee card. We bring finance leadership with deep cross-border United States–Canada experience and a working command of the other major markets, so each market gets its own margin analysis and compliance calendar — not a blended average that hides the one losing money.

At a glance
U.S. brands selling into Canada, the United Kingdom, the European Union, Australia, and others
Marketplace and own-storefront
Delivered-duty-paid and delivered-at-place models
Inventory positioned abroad or shipped from the U.S.
Founder-led and sponsor-backed
The problems

The finance problems that define this segment.

01

Indirect tax registration follows sales.

Value-added tax, goods and services tax, and harmonized sales tax obligations trigger at thresholds by market; marketplace facilitator rules differ by country and by channel.

02

Duties and the delivered-duty-paid decision.

Whether the seller or the customer bears duties changes conversion, margin, and compliance; low-value thresholds and de minimis rules vary and change.

03

Currency exposure is real and unmanaged.

Receipts in foreign currency against costs in dollars create margin volatility; pricing, hedging, and repatriation need a policy.

04

Marketplace fees and programs differ by market.

Referral, fulfillment, and advertising economics change by country; a product profitable in one market can lose in another.

05

Inventory positioned abroad creates permanent establishment and inventory-tax questions.

Where stock sits can create tax presence; finance must plan it with advisors.

06

Returns and customer service abroad cost more.

Cross-border returns logistics, local-language support, and consumer-protection rules add cost per order.

07

Compliance calendars multiply.

Filing frequencies, invoicing requirements, and reporting differ by market; missed filings carry penalties.

How we work

How we run finance here.

  • Market-level profit and loss — revenue, fees, duties, indirect tax cost, shipping, returns, and currency effect by market.
  • Indirect tax registration and filing management — thresholds monitored, registrations, filing calendar, marketplace-collected vs. seller-collected tax separated.
  • Duty and pricing model — delivered-duty-paid vs. delivered-at-place by market on conversion and margin; landed cost by market.
  • Currency policy — pricing in local currency, natural hedges, hedging where warranted, repatriation timing.
  • Inventory positioning analysis with tax and customs advisors.
  • Returns and service cost by market in contribution.
  • Compliance calendar across markets with owners and deadlines.
  • Owner or sponsor pack with market-level contribution first.
Metrics

Key metrics we build and report.

MetricWhat it tells you
Contribution margin by marketWhich markets earn
Effective marketplace fee rate by marketPlatform economics abroad
Duty and indirect tax cost as percent of sales, by marketTrade cost
Currency effect on marginExposure
Delivered-duty-paid conversion and margin vs. delivered-at-placePricing model
Sales vs. registration thresholds by marketCompliance triggers
Filing calendar compliancePenalty risk
Return rate and cost by marketService economics
Inventory positioned abroad and associated costPositioning decisions
Days to cash by market and currencyCash timing
In practice

Worked example.

A U.S. consumer brand selling into Canada, the United Kingdom, and Germany, $21M revenue, 30% international.

The plan: German registration and back-filing with advisors; Germany repricing or channel change; delivered-duty-paid for the UK; currency policy; market-level pack.

Experience

Where we’ve done this.

U.S. brands expanding into Canada and Europe; cross-border United States–Canada operations with inventory on both sides; marketplace sellers across multiple regions; sponsor-backed brands with international growth plans. Pattern-level only.

Questions

Frequently asked questions.

Still have a question? Email [email protected]

Which market should we enter first?

The one with the best contribution after fees, duties, tax, shipping, and returns — modeled before launch, not discovered after.

Delivered-duty-paid or delivered-at-place?

Delivered-duty-paid usually converts better and reduces refused deliveries; the duty cost must be priced in. We model both by market.

Do we need to register for value-added tax?

Thresholds and marketplace rules vary by market and channel; we monitor and coordinate registrations with tax advisors.

Can you handle the Canada side specifically?

Yes — cross-border United States–Canada finance and tax is a core strength, including goods and services tax / harmonized sales tax, duties, and inventory positioning.

Latest

Insights for this vertical.

E-commerce-specific insights are being published.

Let's talk

Tell us about the business.

One conversation about where the numbers stand and what the next stage needs from finance. We will tell you where we can help, where you need someone else, and what it would cost.

The information on this page is provided for general informational purposes and does not constitute accounting, tax, legal, or investment advice. Sales tax, indirect tax, customs, and cross-border compliance obligations depend on the specific facts of the business and change frequently. Figures in examples are illustrative. See our full Legal Disclaimer.